Enterprises across the size and vertical segment spectrum are struggling to balance the need for alignment, control, compliance and accountability with clamours for collaboration, socialization, mobility and transparency. But among senior business managers there is diversity in digital comfort. While the vast majority of workforce in their 20s and 30s are likely to embrace all things digital with enthusiasm, we find that attitudes in older age groups depend on time available to experiment. Not surprising then that the over 60s are outpacing those in their 40s and 50s; exposure via grandchildren and generally more time to try out new ‘toys’ lead to greater comfort. Miles travelled digitally matter more than just the age.
