Tag Archives: Listening
Sharpening your listening skills through improv: practice suggestions
We have previously said that improv could have a place in business, and particularly to [...]
Unlocking your storytelling instincts: how improv can help
Improvisational theatre, or improv, is great entertainment, but does it really have a place in [...]
Why marketers will need to dig deeper into emotional intelligence
You don’t very often see ‘emotional intelligence’ among the skills listed on a marketing job [...]
My target audience is not on Twitter. Why should I be?
Thought leadership is all about building relationships with customers and potential customers. These relationships start [...]
The impact of culture and language on social media efforts
One of the most frequent questions we are asked by students in countries where English [...]
Listening tips for thought leaders
Social listening is vital for thought leaders to stay up to date with what is [...]
Comments are an important part of the conversation
Markets are conversations. Digital conversations have many similarities with in-person conversations. For sustainable relationships to [...]
Is your business ready for customers’ converged lifestyles?
KPMG’s findings from its Consumers and Convergence V: The Converged Lifestyle survey looks at consumer [...]