Tag Archives: Listening

Sharpening your listening skills through improv: practice suggestions

We have previously said that improv could have a place in business, and particularly to [...]

Unlocking your storytelling instincts: how improv can help 

Improvisational theatre, or improv, is great entertainment, but does it really have a place in [...]

Why marketers will need to dig deeper into emotional intelligence

You don’t very often see ‘emotional intelligence’ among the skills listed on a marketing job [...]

My target audience is not on Twitter. Why should I be?

Thought leadership is all about building relationships with customers and potential customers. These relationships start [...]

The impact of culture and language on social media efforts

One of the most frequent questions we are asked by students in countries where English [...]

Listening tips for thought leaders

Social listening is vital for thought leaders to stay up to date with what is [...]

Comments are an important part of the conversation

Markets are conversations. Digital conversations have many similarities with in-person conversations. For sustainable relationships to [...]

Is your business ready for customers’ converged lifestyles?

KPMG’s findings from its Consumers and Convergence V: The Converged Lifestyle survey looks at consumer [...]